Zins Security Services Sdn Bhd (“we,” “our,” or “us”) is committed to protecting the privacy of our clients, potential clients, and website visitors. This Privacy Policy explains how we collect, use, and safeguard personal information in accordance with the Personal Data Protection Act (PDPA) 2010 of Malaysia.
1. Information We Collect
We may collect personal information directly from you when you:
- Submit an inquiry or request for quotation
- Sign a contract or engage our security services
- Communicate with us via phone, email, or our website
- Apply for employment with our company
The information collected may include:
- Name, company name, and designation
- Contact details (phone number, email address, address)
- Identification details as required by law for security services
- Payment and billing information
2. How We Use Your Information
We use your personal information only for purposes that are necessary, including:
- Providing security services as requested
- Responding to inquiries and requests for quotations
- Managing client relationships and service contracts
- Complying with legal and regulatory requirements under the Private Agency Act 1971
- Communicating important updates, safety notices, or company information
3. Disclosure of Information
We do not sell or rent personal information to third parties. Information may only be disclosed:
- To government authorities or regulators, when required by law
- To third-party service providers (e.g., IT or payment processors) strictly for service-related purposes, under confidentiality obligations
- Within Zins Security Services for operational needs, on a need-to-know basis
4. Data Protection & Security
We implement strict security measures to safeguard personal information, including:
- Secure storage systems (digital and physical)
- Restricted staff access based on role and necessity
- Regular monitoring and compliance checks
- Use of encryption and password-protected systems where applicable
5. Retention of Data
Personal data will be retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
6. Your Rights
Under the PDPA, you have the right to:
- Access the personal data we hold about you
- Request corrections if the data is inaccurate or incomplete
- Withdraw consent to the processing of your personal data (subject to legal or contractual restrictions)
Requests regarding your personal data can be made by contacting us (see contact details below).
7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website with the updated effective date.
8. Contact Us
If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us:
Zins Security Services Sdn Bhd
B-02-06 Jalan Sri Kenari 12
Taman Sri Kenari
43000 Kajang
Selangor Darul Ehsan
Malaysia.
Phone: +603 8737 5012
Email: info@zinssecurity.com.my